Conversations℠ is built to connect today’s car shoppers with dealerships — wherever, whenever, and however they want to shop — with A.I. technology and managed chat support to instantly respond to all of your incoming chats 24/7.
Conversations℠ is your central hub that receives and converts customer messages from whatever platform they want to communicate from — including website chats, SMS texts, and messages from Google, Facebook, and Cars.com — making your dealership the new most convenient place to buy and service cars.
Conversations℠ comes standard with a friendly A.I. chatbot that can greet shoppers, answer questions, and capture leads with natural language. All new chats go through Ana first, and she can complete many of them herself start to finish to save your team tons of time. Whenever she’s unsure how to answer a customer, she politely and instantly transfers them to the most relevant person on your team.
Facebook Marketplace is exploding in popularity with millions of active daily car shoppers, so we’ve worked with Cars.com to display your inventory to this new massive audience and collect leads 24/7 from interested shoppers.
Join Facebook Marketplace
Drag and drop your inventory into chats with interested shoppers, giving them an enticing vehicle snapshot that clicks through to its VDP.
Learn How to Share
Rest easy off the clock knowing all chats will be expertly answered and added to your CRM by our 24/7 Conversations Call Center. Chats also roll over to them when customers are left waiting for a set number of seconds.
Watch Liz's Night OffAna Bot can now generate trade-in estimates based on just a few easy questions and then naturally schedule appointments for appraisals in the course of conversation. She applies real-time market data and her complete knowledge of all vehicles to make instant, VIN-accurate calculations.
Watch The Live Demo!
Customers can text your dealership’s unique SMS number from your website, ad campaigns, Google listings, and even print materials — and each text routes though the platform the same as any web chat. Conversations℠ also has SMS Outbound Messaging, meaning you can initiate text conversations with your customers at any time.
Why Outbound Texting is a Game-Changer
Conversations seamlessly integrates with Facebook Messenger™ to open up a whole new channel of customers for you. Instantly respond to chats from your Facebook Page and ad campaigns to convert users from the most popular social platform in the world.
We're Facebook Official!
Chat directly with co-workers or loop them into help with your customer Conversations to make your team more efficient, agile, and helpful. You can even “shout” at entire departments to bring in the first co-worker who responds.
Start Shouting at Co-Workers
Take your showroom floor conversations online by welcoming customers into your dealership with live video chat. Give vehicle walk-arounds and put a friendly face on your dealership to make a lasting impression.
LIVE at Inspire Motors
Live video isn’t for everyone, so Conversations is also built to create and send videos that customers can watch on their own time. Each video you make will be saved to the Conversations Glovebox for your team to use in the future.
Have Less Awkward Conversations
Connect with customers through their infotainment systems when they need you most — on the road with a service request. There’s nothing special you need to do to have these voice-activated Conversations — they route through the platform just like any normal text or chat.
This is For Real
Our iOS and Android apps free your sales team from their desks and put the entire
Conversations platform in their pocket, with all the same features just a tap away
We create innovative, connected campaigns that drive quality traffic to our
game-changing lineup of end-to-end retail solutions.
WEBSITE PLATFORM
5-Time AWA Pinnacle Winner
CONVERSATIONS
Messaging Platform With A.I.
ONLINE SHOPPER
Real-Time Online Car Buying
1864 High Grove Lane #100
Naperville, IL 60540
855-357-4677
support@dealerinspire.com
