Conversations™ comes standard with our A.I. Bot that captures high-intent leads and saves your team tons of time. Ana Bot can dynamically provide directions, schedule appointments, calculate trade-in estimates, provide personalized offers, and more — all through easy, friendly chats that website visitors are more likely to share contact info in than your static lead forms.

Customers can text your dealership’s unique SMS number from your website, ad campaigns, Google listings, and even print materials — and each text routes though the platform the same as any web chat. Conversations℠ also has SMS Outbound Messaging, meaning you can initiate text conversations with your customers at any time.

Personalized video creates a connection with your dealership, so Conversations™ is built for you to create, send, and then save videos to your Glovebox for later use. You can also connect in real-time with video conferencing to give vehicle walk-arounds, service updates, and the in-store experience from wherever your customer wants to do business.

Chat directly with co-workers or loop them into help with your customer Conversations to make your team more efficient, agile, and helpful. You can even “shout” at entire departments to bring in the first co-worker who responds.