CONVERSATIONS

The Advanced Messaging Solution Instantly Connecting Customers To Dealerships 24/7

BASIC MATH FTW
Personalizer + Conversations = More Trade-In Leads. Watch how it works!
SERVICE LEAD = SALES OPPORTUNITY
Watch how an expensive service estimate can lead to a profitable conversation.
TAKE YOUR CHAT BACK
It’s time. Set more appointments & convert more customers by answering your own chats.

BE EVERYWHERE YOUR CUSTOMERS ARE 24/7

Your dealership needs to be instant, easy, and always available to win today’s consumers, so Conversations™ seamlessly integrates with your website and most important marketing channels to connect wherever, whenever, however.

RESPOND FROM YOUR
COMMAND CENTER

Whether you’re a single rooftop or a ginormous group, Conversations™ is designed to give your teams one easy place to respond instantly, work together, and have meaningful, multimedia conversations that drive sales
and service appointments.

TRANSLATE INCOMING CHATS

Speak every customer’s language by instantly translating incoming messages, and all of your subsequent responses in the thread, to over 50 languages recognized by our A.I.

MEET ANA BOT:
DESTROYER OF LEAD FORMS

As the only automotive website provider with our own messaging solution, we’re able to integrate the two in unprecedented ways. For example, instead of making shoppers fill out dead-end lead forms and wait for follow-up calls to get answers to their questions, we have those same CTAs launch chats for instant answers (and lead generation) from our friendly A.I.

HAVE FACE-TO-FACE CONVERSATIONS™

Customers want to do more and more of the shopping and buying process from home, but they still want to talk to a friendly expert before making a purchase this big. That’s why we built-in the ability to instantly launch live video chats with your team to tour vehicles and walk-through personalized payment options together.

TEXT FOR LONG-TERM RELATIONSHIPS

By starting texts on mobile that open directly in native messaging apps, Conversations™ helps dealers stay connected with shoppers long after they leave the website. You can also initiate texts with customers to follow-up with leads or notify them of updates.

TURN YOUR SERVICE BAY INTO A GENIUS BAR

Conversations™ can power your business from the service bay, too — with the ability to drive inbound leads for service related questions, connect between departments for seamless upsells, and modernize your customer experience with instant text updates and video explainers

TALK TO CARS

Connect with customers through their infotainment systems when they need you most — on the road with a service request. There’s nothing special you need to do to have these voice-activated interactions — they route through Conversations™ just like any normal text or chat.

GREET EVERY VISITOR LIKE A WALK-IN

Just like in-store customers, you want your website visitors to feel welcome and excited to buy, so you can set-up custom greeting messages and cards with warm welcomes, current offers, videos, brand promises, and directions to start more productive conversations.

MAKE YOUR MARKETING TALK

Our messaging solution is not just a “chat tool” for your website — it’s seamless tech weaved into your entire marketing strategy to turn clicks into conversations.

MEASURE THE ROI OF YOUR CONVERSATIONS™

Conversations™ data seamlessly integrates into our connected reporting solution PRIZM™, so you can see your message and lead volume, response performance, and matchback sales ROI alongside all the rest of your website and marketing reporting.

START HAVING CONVERSATIONS™

  • Get a live demo and then start instantly connecting more customers to your business 24/7, wherever they are.

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