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How To Turn Service Texts Into Sales Trade-Ins

Sometimes an expensive service estimate can be the perfect opportunity to get a customer into a new vehicle — a win for your new, used, and service departments — if you can seize on it in the moment. Watch Katie show how Conversations (with a few well-timed HotKeys) can help your fixed and variable departments work together in perfect sync to turn an R.O. “oh no!” into a trade-in, sale, and billings for your service department.

Featuring:
Katie Simon
Performance Manager, Major Accounts

DEMO THE HOTKEY HOTNESS

Conversations was built for dealers by dealers, and is loaded with features to empower your teams to answer customer chats and texts (just like you answer the phone) and make the most of every opportunity in the new modern retailing landscape. If you’re ready to chat for real, we’re ready to show you how Conversations can future-proof your service, sales, and everything in between.

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