You wouldn’t use a call service for your phone-ups, so why would you use managed chat during your business hours? As Darren explains in this short demo, customers who are sending you chats are in your (digital) showroom, and they’re looking for answers because they’re at a key moment in their buying journey. By leveraging the out-of-the-box tools from Conversations, your knowledgeable team can effortlessly build a personal connection with prospects to sell and service more cars in the moment.
Your team is already capable of creating new relationships and long-term loyalty with your customers — they just need to the right tools to make a connection. If you’re ready to see why Conversations is the auto industry’s most advanced dealer messaging solution, we’d love to chat.
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