LOOK WHO’S TALKING
The Summary Report in Conversations℠ has been upgraded to give each individual dealership more
advanced real-time insight into their team’s chats with customers.
WHAT KINDA REAL-TIME INSIGHTS?
A complete breakdown of your incoming chats (over any custom period), and how your team
performed in terms of answering chats promptly and converting them into leads.
TRACKING MISSED OPPORTUNITIES
It’s important to know how many opportunities are being missed so you can work on responsiveness.
If your team ever needs some coaching, our training team is always here!
ANA BOT NEVER MISSES A CHAT
We created our friendly A.I. to help dealers reduce missed opportunities. Ana Bot answers every chat instantly and attempts to collect lead info and help the customer herself. Whenever she isn’t sure how to help, she transfers the chat to your team (or Managed Chat) to take it from there. Ana would be a tremendous addition to your team (at no additional cost to dealers with Conversations℠).