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Watch how your team can now instantly chat and text in 52 languages with our real-time translation feature, which works instantly on incoming and outgoing messages.
If you’re a dealer who does business in a multilingual region, Conversationsâ„¢ has you covered. With support for 52 different languages, your team can translate incoming and outgoing messages in real-time giving you the ability to communicate with your shoppers in their native language.
The in-chat translation functionality is seamless. When Conversationsâ„¢ detects that an incoming message is in a language different than the person on your team handling the chat (based on their user profile setting) they can simply click a button to translate that message to the appropriate language.
They can then respond to the incoming message in their own language, and when they send their reply, Conversations™ automatically translates that message to the language of the user. All further messages are translated as they’re sent and received with no additional action required — giving you the power to have clear and productive conversations with your shoppers regardless of what language they speak.
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