Since Day 1 we have built our company to help dealer partners win, and keep winning, by focusing our team on product development and support. That’s why, to this day, we only have 10 salespeople compared to over 450 developers, performance managers, and support staff serving our current partners every day — which has led to a 99% client retention rate and a new standard for website support that we work to push higher every month.
Watch Our Support In ActionAVG. TIME TO FIRST RESPONSE
TICKETS CLOSED MONTHLY
NPS SCORE
*All data as of May 2018
Yep, this is them. Not the most photogenic group, but their experience, skills, and leadership qualities are what drives our team to disrupt the norm every day.
CEO, Co-Founder
CEO, Co-Founder
Joe began his career on the Ford assembly line at age 20, reading his college textbooks seconds at a time in between building cars, before moving up to Ford's Product Development and then Marketing and Sales Divisions. In 2008, after 10 years at Ford, Joe started his in career in automotive retail by increasing internet sales 300% for two dealerships as a GM. Then, in 2011, he combined his automotive experience and lifelong passion for computer programming to build the first iteration of the Dealer Inspire website platform, which has since spurred a team of 400+ employees serving over 2,000 dealers and 19 OEM programs with game-changing innovation. Joe spends his free time obsessing about product development and hanging out with his three kids, understanding wife, and crazy dog named Harley.
SVP, Production & Co-Founder
SVP, Production & Co-Founder
Marc is a Co-Founder of Dealer Inspire, leading several of our product and service-based teams with his automotive expertise and passion for innovation. Marc worked in automotive retail for 18 years, and his passion for digital marketing began when he saw its need for better online experiences. Marc has personally developed our award-winning paid search team and FUEL℠, arguably the most advanced dynamic ad program available for dealerships. He has since expanded his leadership to create synergies throughout our products and teams as we have grown from four to 400+ employees. In his free time Marc enjoys running, flying, and spending time with his wife and his two sons.
Chief Operating Officer
Chief Operating Officer
Greg joined our team from Cars.com, where he served as the VP of Strategy and Business Development. Greg earned an MBA from Northwestern University's Kellogg School of Management in 1998, and continuously developed his expertise in creating online advertising, marketing, and targeted business strategies designed to strengthen partnerships and success. A passionate leader who thrives on building teams and developing talent, Greg has proven to be a manager that inspires those around him.
Chief Revenue Officer
Chief Revenue Officer
Darren joins DI from Cars.com, bringing 20+ years of automotive experience from vendor, OEM, and dealer levels. His time spent working with the Chrysler Corporation, numerous auto groups, and Dealer.com shaped him into an industry leader, pushing for continuous progress in the digital marketplace. An avid speaker at automotive events across North America, Darren passionately advocates for innovation and real-world solutions in the automotive industry, aiming to enhance experiences for dealers and customers alike. Outside of the office he loves to run, golf, and spend time with his four children.
Director of People Operations
Director of People Operations
Erin started her career in automotive advertising and dove head first at the opportunity to build the digital arm of her first agency — working on everything from communications, SEO, content planning, and reporting. Craving more transparency for clients she discovered Dealer Inspire and grew with the company from a Senior Account Manager to Account Director. After 10 years in client services, Erin followed her passion for what made it all work — the people — and leapt into the Director of People Operations role. Today Erin oversees a team of 450+ employees managing satisfaction, benefits, performance management, and everything in-between.
VP, Client Services
VP, Client Services
Bob brings extensive client service and account management knowledge to Dealer Inspire. With leadership experience ranging from automotive digital marketing to healthcare software, Bob has led service teams as small as regional start-ups to publicly held multinational institutions. After 10 years at GE Healthcare working with some of the largest hospitals in eastern USA, Bob took his skill of leading high performing teams to Dealer.com. There, he coupled service excellence and innovation to exceed the digital marketing needs of the nation’s largest automotive groups. Outside of the office, Bob likes to ski, golf, and spend time with his wife and two sons.
Chief Technical Officer
Chief Technical Officer
Dave brings extensive technology and software development experience to Dealer Inspire. With experience ranging from Fortune 500 companies down to 5-person startups, he has led development teams of all sizes to deliver advanced multifaceted applications that create immediate business value. As one of the first employees of Dealer Inspire, Dave has spearheaded some of DI’s most innovative features, from the True ROI Dashboard to the brand new Conversations platform. When not pounding the keys of his keyboard, Dave enjoys spending time with his wife, two boys, and non-hunting hunting dog.
SVP, Website Development
SVP, Website Development
Dan began working at Launch Digital Marketing in 2011 and oversaw the creation of the Graphic Design department. Bringing with him a passion for art and design, Dan bettered his craft by delving into the latest theories on conversion rate optimization and design for the web. His skill set has continued to grow since Dealer Inspire was created, as he has been instrumental in the intuitive UI/UX design of the platform. Dan now leads the Front End Development team, stressing innovation, reliability, and flexibility to his team while meeting the rapidly increasing demand for their product.
VP, Creative
VP, Creative
Mark leads an insanely talented squad of copywriters, designers, videographers, and motion design artists to create powerful brands and cross-channel campaigns — including our own. As one of our first employees, Mark takes great pride in being able to share our culture, team, and game-changing technology with the industry. On weekend mornings Mark enjoys watching dogs at the dog park with his fiancé, even though they don't have a dog, which has caused several awkward interactions when people ask "which is yours?"
SVP, Co-Founder
SVP, Co-Founder
Matthew grew up rebuilding RC cars and dirt bikes, and his first venture into entrepreneurship involved buying, restoring, and selling cars in high school. After college he was able to merge all of his interests — business, cars, and technology — by entering the automotive space and developing a passion for pushing the limits of conversion optimization and digital marketing. When Matthew met Joe, they quickly realized they shared a vision for how innovation could change automotive retail for the better, both for shoppers and dealers. Matthew continues to enjoy his go-fast toys and thinking about what the next adventure will be.
VP, Website Production
VP, Website Production
Nicolle has more than twenty years of marketing experience at organizations like Ameritech, US Cellular, and Epsilon. Never backing from a challenge, she excels at creative problem solving and being a driver of growth, progress, and excellent client services. Four years ago she took a leap of faith and landed a Vice President role at Dealer Inspire, a start-up at the time. Nicolle has been core to growing and training our team from 50 to 500 employees while maintaining high-quality and efficient service for our dealer partners. Today Nicolle takes her incredible client services experience to website production, providing an industry-best experience from the day we meet a new client to the day their website is live and performing at a high level.
VP, OEM Operations
VP, OEM Operations
Jill leads a team dedicated to Dealer Inspire's OEM accounts, ensuring reliability, compliance, responsiveness, and innovative results. With an MBA from DePaul, a computer science degree from North Central College, and 13 years of experience providing custom eCommerce solutions in the trucking segment of the automotive industry, Jill has quickly helped to establish a high standard of excellence for our OEM websites.
VP, Client Operations
VP, Client Operations
Bruce is a 14-year automotive marketing veteran. A self-taught graphic designer who established his roots in traditional marketing, Bruce’s career has evolved with the emergence of digital marketing. As the chief innovator of the technology that powered the Dealer HD website platform, he also led the front-end UI/UX team. Today, Bruce is the VP of Operations at Dealer Inspire and Launch Digital Marketing, where he leads a team of 40+ digital marketing professionals. Bruce has two daughters, a very understanding wife, and despite the wishes of his children, no pets just yet.
VP, Product Engineering
VP, Product Engineering
James leads the development of Conversations at Dealer Inspire, bringing over 16 years of application development experience to the team. An architect at his core, James is uniquely talented in bridging the gap between technical details and end-user understanding, and is also very skilled in managing development teams and application development life cycles. Returning to his roots in the automotive application space, James is primed and ready to bring solutions that improve communications between automotive dealers and their customers.
Sr. Director of Operations
Sr. Director of Operations
Jennifer joined Dealer Inspire in 2013 as a content publisher, where she developed a passion for experimenting new ways to increase conversions. As a result, she was tasked with building our Analytics team from 1 to 10 employees, which provides the crucial data and analysis that drives our strategies. Jennifer now heads Operations, where she keeps the trains on time for several of our teams including Analytics, Design, Social Media, Email, SEO, and Video. In her spare time Jennifer is a baseball and dance mom, main dog walker for two lovable mutts (no, your kids will not walk the dogs they beg for), and enjoys up cycling curbside furniture.
VP, Sales
VP, Sales
Beginning his career as an Inside Sales Rep at Dealer.com in 2008, Mike worked his way up to creating, implementing, and managing comprehensive digital marketing strategies for the top dealer groups in the country. With experience in multiple roles along the way, Mike bring a well-rounded approach to consulting dealers on all facets of digital. He had the fortunate opportunity to work with two of the top software providers in automotive through acquisitions of Dealer.com — Dealertrack and Cox Automotive — deepening his knowledge of the dealership and vendor ecosystem.
Paid Search Director
Paid Search Director
Cara brings in-depth technical paid search knowledge to her team and our dealer partners, innovating every day with new paid search strategies and FUEL℠ features. Her passion for digital marketing began at Roosevelt University, where she ran successful fundraising campaigns for Relay For Life. Cara began at DI as a Paid Search Specialist and quickly grew into a leader, managing the entire team and all client paid search accounts. Outside of work, she loves dogs and spending time with her fiancé. She combines those passions by taking him to a dog park on Saturday mornings, even though they don't have a dog, which has caused several awkward interactions when people ask "which is yours?"
Director of Special Initiatives
Director of Special Initiatives
Danny is the author of the best-selling books Search Engine Optimization Secrets and The Minimalist Mindset. Previously, he was the Senior SEO Manager at AT&T and the Lead SEO at Moz.com. On the topics of A.I., automation, and various other technologies, Danny has been invited to lecture at Google, Yale, and conferences on four different continents. He has been hired as a strategy or marketing consultant by AT&T, Comcast, Microsoft, Yelp, Facebook, NBCUniversal, Capital One, and now Dealer Inspire. Danny's expertise has been cited in Time Magazine, NPR, NBC, CBS, and his books, videos and articles have been translated into at least 10 different languages.
Website Build Team Lead
Website Build Team Lead
Jenae’s passion for development started at North Central College where she majored in Interactive Media Studies and minored in Computer Science. Starting out with basic HTML emails, her development skills have progressed into beautiful responsive websites. She strives every day to be innovative and up-to-date with new web trends. Jenae’s goal is to continue helping Dealer Inspire create an unprecedented platform for its clients while also working to grow a team of knowledgeable developers that continues to exceed goals.
VP, Major Accounts
VP, Major Accounts
Justin has deep roots in the automotive world, going back to his great-grandfather and grandfather who ran dealerships in the 60's and 70's. He worked his way into automotive advertising through a multiunit dealership, eventually spearheading an advertising agency acquired via that dealership group. In his first year directing those efforts, Justin helped grow business over 300%. Soon after, Justin served the role VP of Tier 2 at Dealer Inspire for over a year before become the Regional Manager for the South West. Justin's passion for digital advertising and automotive allow him to serve our clients everyday.
Regional VP, West
Regional VP, West
Lindsay started her professional career in the automotive space over a decade ago on the agency side as an Account Manager, partnering with some of the largest dealer groups in the US. With a knack for digital strategy and a passion for client services, Lindsay also focused on her people management skills while becoming a leader at Dealer Inspire. In her Account Supervisor role, she coached and nurtured her team of Account Managers to grow professionally as individuals and as a team, which she continues to do today as Regional VP. Driven by communication and innovation, Lindsay thrives on facilitating the kind of client collaboration that builds lasting partnerships.
Regional VP, East
Regional VP, East
Eric founded a marketing and sales company in Cincinnati, Ohio where he found his passion for both digital marketing and helping others reach their goals. After joining Dealer Inspire in 2014 as an Account Manager, Eric not only continued to excel at partnering with clients to win, but he also became an invaluable mentor and leader by example for our team. Today he helps lead and train our Performance Managers to continue providing industry-best service on the way to helping our clients win.
1864 High Grove Lane #100
Naperville, IL 60540
855-DLR-INSPIRE
support@dealerinspire.com
