After every interaction with our support team we ask customers to fill out a satisfaction survey to make sure every single person has been taken care of to the best of our ability.
Ratings are based on a 4-point scale with 4 being a perfect rating. Anything less than a 4 is individually addressed to ensure the issue is completely resolved.
As a result, we have maintained a PERFECT customer satisfaction rating to date.
Each car manufacturer has strict marketing and branding guidelines every dealer must obey. These rules can change frequently and often become confusing to follow. Dealer Inspire has a dedicated team of compliance specialists that constantly ensure website and marketing compliancy within each brand.
In case you need extra help with your website performance, Dealer Inspire has on hand performance managers who work with you directly to make sure your website is always trending upwards.
Along with dedicated compliance and performance managers, Dealer Inspire also has a complete training staff and resource center. Our training staff walks through each website prior to launch and goes over any questions you may have. If you need help in off hours, you can access our Resource Center with video and walkthroughs guides that go over our most common features and questions.